Frequently Asked Questions

Your One Stop Language School

Welcome to Kasa de Franko! We proudly stand as a beacon of excellence in the realm of linguistic, especially in Spanish language education.

Kasa de Franko (KDF), with over 10 years of experience, is a reputable language institution situated in the San Jose and the San Francisco Bay Area.

From the Silicon Valley, we deliver language instruction in Spanish and various other languages through both online and in-person platforms. Our array of services includes customized private and group lessons designed for individuals, businesses, and students spanning all age groups.

We offer both immersive and non-immersive methods for children and adults as well as corporate and family programs.

What Set Us Apart?

What sets Kasa de Franko apart is not just our commitment to teaching Spanish; it’s our dedication to crafting an experience that transcends mere language acquisition.

Our curriculum is meticulously designed to fuse linguistic prowess with cultural insight, fostering a holistic understanding.

Step into our vibrant classrooms and you’ll encounter more than just textbooks and lectures; you’ll find a community of learners united by their shared fascination with the Spanish language.

Led by our team of native-speaking instructors, each session becomes a lively exchange of ideas, anecdotes, and linguistic discoveries.

Personalized Learning Experiences!

Whether you’re a novice eager to navigate the intricacies of basic conversation or a seasoned speaker seeking fluency refinement, Kasa de Franko offers a tailored approach to suit your needs.

Our small class sizes ensure personalized attention, allowing every student to thrive at their own pace.

Beyond the classroom!

Kasa de Franko opens doors to a world of cultural enrichment. From immersive field trips to authentic cultural events, our extracurricular activities provide invaluable opportunities to deepen your connection to the Spanish-speaking world.

Enroll on a tour to Northern Peru with our sister company, Koslachek, to explore the wonders of the pre-Hispanic civilizations while practicing your Spanish.

Contact Us

One-Stop Language Solutions

Clearly express your message with experienced professionals offering human language interpretation and translation support. At Kasa De Franko, we serve as your comprehensive resource, addressing not only language learning excellence but also providing solutions for language barriers.

Get on Board!

Join us at Kasa de Franko and embark on a transformative journey that transcends language barriers, broadens horizons, and unlocks the boundless opportunities that await in the Spanish-speaking realm.

Immerse yourself in the beauty of Spanish language and culture with Kasa de Franko, where every lesson is not just a learning experience but an adventure waiting to be explored. Book a Free Trial Lesson before signing up for any course at Kasa De Franko.

Yes! Due to the pandemic, we had switched most of our in-person lessons to online lessons. We only offer in-person lessons upon students’ request. Feel free to contact us if you would prefer in-person lessons.
Kasa De Franko offers various services from group and private/semi-private lessons to translation and edition (English-Spanish & Spanish-English). We also offer other languages upon request for private, semi-private & group lessons—in person, online or hybrid. We offer lessons for all ages and all levels. For KDF’s private and semi-private lessons, students may request the day, times, location, and start date of their lessons.
Except for the Español Temático course, most of our group classes are scheduled in seven-week programs: seven sessions of 1.5 hours. The cost for our group lessons varies depending on the type of class. Students need to look at each class to see the price. Children's lesson fees are usually higher than adult lessons. Weekend program fees are generally higher than weekdays programs. We offer both adults & children group lessons. For private/semi-private lessons and other services, please check out our website.
Yes! All materials are included for all of our group, private and semi-private lessons.
If any of our students has to miss a lesson, they have the option to review the topics covered during the lesson. That´s why we may have to ask during class if everyone agrees to record the lesson. That would only happen if any of your classmates can´t make it to a specific lesson. If you prefer not to be recorded, you have the option to turn your camera off. By doing this, please, understand that it may limit your availability to fully participate in class and interact with your classmates. Once a student requests a class session to be recorded we may ask you in class if you agree to the recording and we will be sending a video release form to confirm you agree to the recording.
To buy private & semi-private lessons, go to our website and find the section for private lessons. Then, you can simply email us the days and times you prefer to schedule the lessons. It is always helpful to send us further information about the student, such as experience with the language, goals, and how she/he plans to use the newly acquired language skills. Hours may be purchased here.
Yes! KDF offers on-site Spanish & English Language lessons for Bay Area companies. Email us with the details regarding the group: how many students per group experience with the language and goals of newly acquired Spanish language skills. Please also provide us with the days, times, and exact location of the lessons.
KDF offers a new program almost every month. Most classes are offered in monthly increments. Most of our beginner and intermediate levels usually have a week a two weeks break in between every program. Some advanced levels continue with no break.
KDF is located in North San Jose: Our address is 2300 Gateway Place, Suite 500, San Jose, CA 95110. Our school is located a few miles from San Jose Airport and San Jose Downtown.
Yes! There are two VTA Lightrail stations 10 min away (walking distance) from our location: Karina & Airport stations.
Yes! There is free and unrestricted parking in front of our main building.
Yes! Students get a Kasa de Franko’s Certificate of Completion at the end of every program. Students must attend all 10 hours of our program to get a certificate of completion.
No. KDF does not offer High School or College credit.
Once started, none of our small group lessons can be postponed. If a student cannot attend classes, the student must register in a new program.
There is not a free make-up class at KDF. However, we would like you to stay up-to-date with your studies: We offer a 1-hour make-up session for $35 and a 30-minute make-up lesson for $20. It is optional for any students to take advantage of our reduced make-up lesson. This reduced price per hour only applies to students currently registered for a program, and it will only cover material from classes missed. To schedule a make-up session, please emails us at info@kasadefranko.com
Yes, it is possible. For private lessons, students need to notify KDF 24 hours in advance of the class will be considered taken. Students may reschedule any private or semi-private course at no charge if they notify KDF 24 hours before the beginning of class.
  • You may reschedule your private lesson at no charge with a minimum of 24-hour notice.
  • If you cancel your lesson within 24 hours or simply do not show up, the lesson will be considered taken.
  • There are no refunds on unused or canceled lessons.
  • If you know of dates ahead of time when you cannot make a lesson, please notify us ASAP.
Yes! We offer free trial lessons for beginners & intermediate students willing to register in any group lessons. Check out our calendar to find our next free Spanish lesson and other cultural events. You are more than welcomed to check out our reviews on Yelp & Google to find out what our clients & friends are saying about us. We will also be more than happy to discuss the phone or a video call any questions students may have to evaluate your level. We could also put in you in touch with our current students to ask questions about our services and the methods they use to learn the language.
On our website, you can find the class content for every level. Based on that, students can figure out their level. If still unsure, students are more than welcome to email us for a brief phone/video-call evaluation or provide them with a placement test.
Most of our group classes' programs are structured in seven consecutive sessions of 1.5 hours per week. We skip the main holidays. Ergo, we have no class on: • New Year's Day and New Year's Eve. • Memorial Day. • Independence Day. • Labor Day. • Thanksgiving and the day after. • Christmas Eve and Christmas. On our website, you can find the class content for all our courses. Our group classes are structured per level. We have two main sections: Our Introductory Courses & our Thematic Courses. Our Introductory courses are for students who are still getting familiar with the language's main concepts and the culture behind it. KDF’s Introductory Courses are divided into three main levels: Beginners, Intermediate, and Advanced. Each of these levels have five sub-levels from one to five for fifteen levels in total. Starting at the Intermediate Level, students are required to use more Spanish in class. Our advanced level is only taught in Spanish, and students are expected to speak Spanish in class. After finishing our Introductory Courses, students can take our Thematic Courses. Our Thematic Courses are for more advanced students who feel more comfortable with the language and the culture. Students must have taken before our Introductory Courses or its equivalent in other schools. Students are required to speak Spanish in class. Our Thematic courses also cover grammar and other language concepts. Students may be asked to write very short essays or paragraphs for the class.
Yes! We offer classes for all ages. We have students from the very early age of three years old. We offer our classes both at our San Jose location and in other schools. We happily provide our services to several private schools in the area. At the moment, students can set up private and semi-private lessons for kids. We will soon be offering group lessons for kids in our location of North San Jose.
Group Class Size Policy varies for each program: children and adults. It depends on the number of hours per program and the number of students enrolled. Please check out at the end of every program to find out our class size policy.
To be eligible for a refund, class cancellations must be requested at least one week prior to the first day of class, and a $50 processing fee (or 25% of the purchase for private and semi-private lessons) will be charged. After this one-week period, no refunds, postponements, prorating, credits, or class switches will be allowed.
  • No refunds after 30 days of purchase of any of our products.
  • No refunds after the first day of class.
  • No refund at all on lessons (Small Group, Private or Semi-private) bought with any of our promotions (Black Friday, Fourth of July, Christmas, New Years, and/or any KDF´s promotional price).
No! KDF does not offer student visas.
If you obtain the 15% or 20% discount, you need to stick to meeting three times or four times a week respectively.
  • All attendees must join the meeting from a laptop or desktop.
  • All attendees must turn their cameras on.
  • Please be aware that videos and/or pictures taken in any of our online events may be used for marketing purposes.
  • Students cannot register for this lesson more than once.
Our redemption policy stipulates that any Spanish product may be redeemed within one year from the date of purchase. After this period, the product will no longer be eligible for redemption and cannot be utilized.

We are pleased to offer free trial lessons for both small group and 1:1 sessions. These sessions provide potential students with the opportunity to experience our teaching methods and get a feel for our lessons. However, to ensure fairness and availability for all, we have established the following guidelines:

Small Group Lessons

  1. One-Time Registration:
    • Students may only register for a free trial small group lesson once. This policy ensures that more students have the opportunity to participate.
  2. Attendance Requirement:
    • Students who register for a free trial small group lesson must attend on the scheduled day.
    • Students who do not show up for their scheduled lesson will be ineligible for any future free lessons.

1:1 Trial Lessons

  1. One-Time Registration:
    • Students may only register for a free trial 1:1 lesson once. This policy ensures that more students have the opportunity to participate.
  2. Rescheduling Policy:
    • Free trial 1:1 lessons can be rescheduled a maximum of two times. This allows for some flexibility while maintaining a commitment to the scheduled lessons.

Additional Information

  • Cancellations:
    • If you need to cancel your trial lesson, please inform us as soon as possible. Repeated cancellations without proper notice may affect your eligibility for future free trials.
  • Communication:
    • All communication regarding trial lessons, including rescheduling and cancellations, should be directed to our administrative team via email: info@kasadefranko.com

We hope that our free trial lessons provide a valuable introduction to our teaching services. If you have any questions or need further clarification regarding this policy, please do not hesitate to contact us.

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